China star order online lowell ma3/1/2023 Definitely will continue to order food here :) Very friendly and professional!!! Very clean eat-in area. Why would take order the not show up? Just say you dont deliver to centervilleĪlways pleased with the food. Don't tell you it will take over 90 minutes and very rude when you call to check on it. The best chinease food I've had in a long while!! Next time will go for the Dim Sum bįorget delivery. They said they were busy and the driver should be there any minute. It was my first time ordering, waited an hour until I decided to call. Good food, very bad services, rude employees. They got a simple order (#21)all messed up and gave us the wrong soda as well, i call them to correct the situation and the manager calls me sketchy like I'm trying to get free crab ragoon out of the deal.I will never order from them again they were just plain rude and ignorant If customer service is something that is important to you avoid this place like the plague. I'm disgusted with the service I received from this place today and will never be ordering from them again. I had paid 80 dollars for lunch for all my coworkers and my company orders from their regularly. She confirmed that we had ordered from them (which I don't get how if they claim not to have an online ordering system) but said that if we wanted lobster sauce we needed to make another order and pay for it. Even when I read off my receipt that was emailed to me she denied that the order was wrong. She said they didn't have an online ordering system and that the combo we had ordered didn't exist. The woman on the phone insisted we were wrong. When I called China Star to see if they would bring us the right one or refund they flat out refused to help us. HORRIBLE SERVICE! I will never be ordering from this restaurant again! After using their website to place my order online and receiving my food I realized one of our combo dinners was missing lobster sauce. If you want something quick and decent, give it a shot. If you are looking for gourmet Chinese food, this is not the place. While the staff is not the friendliest, i am usually pretty happy with what I order. I see a bunch of 5 and 1 star reviews here. The stir-fry peapot, however, tasted good. I ate few pieces and could not eat anymore. The duck tasted so bad, it is like expired and refrigerated for many days. I bought one half of roasted duck and an order of peapot leaf from this China Star, one on Broadway, yesterday evening.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |