Hidden agenda quotes thinkexist2/24/2023 ![]() ![]() A system-level patient safety program was first established in 2003. The organizational structure includes two system leaders: the patient safety officer and the director of clinical risk management. Aurora employs more than 27,000 caregivers, including 1,200 employed physicians and more than 7,000 affiliated physicians geographically dispersed throughout eastern Wisconsin. The structure and process that we are developing at Aurora Health Care offer advantages as well as challenges, but the organizational commitment to putting the patient at the center of care provides clear guidance and direction.Īurora Health Care is an integrated system with 13 hospitals, 2 new hospitals under construction and scheduled to open over the next 2 years, 100 outpatient clinics, 120 retail pharmacies, a clinical laboratory, and a statewide home health program, the Visiting Nurses Association (VNA). In the course of clarifying function, we have attempted to delineate risk management from patient safety, only to conclude that it is difficult to identify where one ends and the other begins. At Aurora Health Care, risk management and patient safety are intertwined throughout the system. Both track and mitigate patient care error and improve processes with the goal of improving patient outcomes. Thank you to all who contributed!įocus on the Patient and the Rest Falls into PlaceĪurora Health is difficult, if not impossible, to define and separate risk management and patient safety roles. This collection of essays - which continues at - reveals their complex work environments, thoughtful approach, and professional dedication. In this new landscape, risk management and patient safety professionals are engaged in a close working relationship, which may be characterized by smooth integration, wary cooperation, or conflict.įor this issue of Patient Safety & Quality Healthcare, we asked professionals in risk management and related positions to reflect on their roles in patient safety and to report on the dynamics they see among their colleagues in risk, safety, and quality. Some hospitals recognize further that providing patients with safe, high-quality care is fundamental to protecting the financial assets of the institution and, therefore, falls within risk management’s role. As those silos have been giving way to new models, the responsibilities of risk management have evolved to include proactive efforts to prevent patient harm, collaborative efforts to address system-based deficiencies that may lead to adverse events, and open communication with patients and families when things go wrong. In particular, improving safety often means fostering collaboration among healthcare professionals and disrupting the traditional silos within which many established professions, including risk management, have worked comfortably for years. Efforts to improve patient safety have intensified over the last decade, acting as a strong catalyst for change in the structure and daily work of hospitals. ![]()
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